IGS-5225-20T4C2X Industrial L2+ 20-Port 10/100/1000T + 4-Port TP/SFP Combo + 2-Port 10G SFP+ Managed Ethernet Switch (-40~75 degrees C)

IGS-5225-20T4C2X Industrial L2+ 20-Port 10/100/1000T + 4-Port TP/SFP Combo + 2-Port 10G SFP+ Managed Ethernet Switch (-40~75 degrees C)

$1,337.60

Planet’s IGS-5225-20T4C2X is a Modbus TCP industrial Layer 2+ managed Gigabit Switch that features 24 10/100/1000Mbps ports, 4 shared SFP ports and 2 10G SFP+ ports, and supports static Layer 3 routing in a 1U case.

  • Ports: 24 10/100/1000TX
  • Type of Switch: Managed
  • Operating Temperature: -40 to 75°C
  • Switch Fabric: 88Gbps/ non-blocking
  • Power Consumption: Max. 42.7 watts / 145.7 BTU
  • Throughput: 65.484Mpps@64Bytes
  • Supports: IEEE 1588v2 Transparency, ERPS Ring, DIDO
SKU: IGS-5225-20T4C2X Categories: , Tags: , ,
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Product Description

Our IGS-5225-20T4C2X is a Modbus TCP industrial Layer 2+ managed Gigabit Switch that boasts 24 10/100/1000Mbps ports, 4 shared SFP ports and 2 10G SFP+ ports. The Modbus TCP switch supports IEEE 1588v2 Transparency, ERPS Ring, DIDO and static Layer 3 routing in a 1U case. With 10Gbps uplink, the IGS-5225-20T4C2X can handle extremely large amounts of data in a secure topology linking to an industrial backbone or high capacity servers. With the capability of providing non-blocking switch fabric, the IGS-5225-20T4C2X is capable of delivering wire-speed throughput as high as 88Gbps in the temperature ranges between -40 to 75°C without any packet loss and CRC errors.

The unit simplifies the tasks of upgrading the industrial LAN to satisfy the increasing demand for high-speed bandwidth.

With an user-friendly “Front Access” design, users can easily connect and monitor the IGS-5225-20T4C2X when placed in the cabinet.

AC and DC Redundant Power to Ensure Continuous Operation

The IGS-5225-20T4C2X uses a 100~240V AC power supply and dual 36~60V DC power supply that is utilized as a redundant power supply to ensure its continuous operation.

Its redundant power system is specifically designed to handle the demands of high-tech facilities requiring high power integrity. In addition, with its 36~60V DC power supply, the IGS-5225-20T4C2X can be applied as the telecom level device to operate in nearly any environment.

Digital Input and Digital Output for External Alarm

The IGS-5225-20T4C2X helps network administrators efficiently manage unexpected network situations by providing Digital Input and Digital Output for external alarm devices on its front panel. The Digital Input can be used to detect and log the status of the external devices such as door intrusion detector. The Digital Output can be used to send an alarm whenever the IGS-5225-20T4C2X experiences a port link-down or power failure.

Convenient Alarm Alert

The IGS-5225-20T4C2X supports a Fault Alarm feature which alerts users when the switches are malfunctioning. Users can easily locate the source of the problem with this new feature.

Redundant Ring Ensures Fast Recovery for Critical Network Applications

The IGS-5225-20T4C2X supports redundant ring technology. The unit’s strong and rapid self-recovery capabilities prevents interruptions and external intrusions. The unit incorporates advanced ITU-T G.8032 ERPS (Ethernet Ring Protection Switching) technology, Spanning Tree Protocol (802.1s MSTP), and redundant power input system into a customer’s industrial automation network to enhance system reliability and uptime in harsh factory environments. In a simple Ring network, the recovery time of data link can be as fast as 20ms.

IPv6/IPv4 Dual Stack

The IGS-5225-20T4C2X supports both IPv6 and IPv4 protocols, allowing data centers, campuses, telecoms, and many more networking environments to experience the IPv6 era without the hefty investment costs of replacing or overhauling of their networks.

Layer 3 IPv4 and IPv6 VLAN Routing for Secure and Flexible Management

The IGS-5225-20T4C2X not only provides ultra high transmission performance, and excellent layer 2 and layer 4 technologies, but also layer 3 IPv4/IPv6 VLAN routing features. These features allow the crossover between different VLANs and different IP addresses to set up a highly-secure, flexible and simple networking application.

Powerful Layer 2 Features

The IGS-5225-20T4C2X can be programmed for advanced switch management functions such as dynamic port link aggregation, Q-in-Q VLAN, private VLAN, Multiple Spanning Tree Protocol (MSTP), Layer 2 to Layer 4 QoS, bandwidth control and IGMP/MLD Snooping. Via the link aggregation of supporting ports, the IGS-5225-20T4C2X can support a high-speed trunk to combine with multiple fiber ports. The unit supports fail-over as well.

Powerful & Comprehensive Security

The IGS-5225-20T4C2X offers a comprehensive layer 2 to layer 4 Access Control List (ACL) for enforcing maximum security. The unit can be used to restrict network access by denying packets based on source and destination IP address, TCP/UDP ports or defined typical network applications. Its protection mechanism also comprises 802.1X Port-based and MAC-based user, and device authentication. With the private VLAN function, communication between edge ports can be prevented to ensure user privacy. The IGS-5225-20T4C2X also provides DHCP Snooping, IP Source Guard and Dynamic ARP Inspection functions to prevent IP snooping from attack and discard ARP packets with invalid MAC address. Network administrators can now construct highly-secure corporate networks with considerably less time and effort than before.

Efficient Traffic Management

The IGS-5225-20T4C2X is boasts powerful traffic management and QoS features that enhance connection services by telecoms and ISPs. The QoS features include wire-speed Layer 4 traffic classifiers and bandwidth limits that are particularly useful for multi-tenant units, multi-business units, Telco and network service providers’ applications.

Robust and Secure Management

With built-in Web-based management interface, the IGS-5225-20T4C2X L2+ Managed Switch offers an easy-to-use, platform-independent management and configuration facility which includes Console, Web and SNMP management interfaces. The SNMP can be managed via any management software based on the standard of SNMP Protocol. The unit offers Cisco-like commands via Telnet or console ports to help customers avoid learning new console commands. In addition, the unit also offers secure remote management by supporting SSH, SSL and SNMP v3 connections to encrypt packet content at each session.

Flexible and Extendable 10Gb Ethernet Solution

10G Ethernet is a big leap in the evolution of Ethernet. Each of the 10G SFP+ slots in the IGS-5225-20T4C2X supports dual speed and 10GBASE-SR/LR or 1000BASE-SX/LX. With its 2-port, 10G Ethernet link capability, the administrator now can flexibly choose the suitable SFP/SFP+ transceiver according to the transmission distance or the transmission speed required to extend the network efficiently. The IGS-5225-20T4C2X provides broad bandwidth and powerful processing capacity.

Flexibility and Extension Solution

The four mini-GBIC slots are built into the IGS-5225-20T4C2X to support dual speed as it features 100BASE-FX and 1000BASE-SX/LX SFP (Small Form-factor Pluggable) fiber-optic modules. Now administrators can flexibly choose the suitable SFP transceiver according to their transmission distance, but also the transmission speed required. The distance can be extended from 550 meters to 2km (multi-mode fiber) or up to 10/20/30/40/50/70/120 kilometers (single-mode fiber or WDM fiber). They are well suited for applications within the industrial data centers and distributions.

Intelligent SFP Diagnosis Mechanism

The IGS-5225-20T4C2X supports SFP-DDM (Digital Diagnostic Monitor) function that greatly helps network administrators to easily monitor real-time parameters of the SFP, such as optical output power, optical input power, temperature, laser bias current, and transceiver supply voltage.

PLANET IGS-5225-20T4C2X is an industrial Layer 2+ managed Gigabit Switch that features 24 10/100/1000Mbps ports, 4 shared SFP ports and 2 10G SFP+ports, and supports static Layer 3 routing in a 1U case. With 10Gbps uplink, the IGS-5225-20T4C2X can handle extremely large amounts of data in a secure topology linking to an industrial backbone or high capacity servers. The IGS-5225-20T4C2X is capable of providing non-blocking switch fabric and wire-speed throughput as high as 88Gbps in the temperature range from -40 to 75°C without any packet loss and CRC error. It greatly simplifies the tasks of upgrading the industrial LAN for catering to increasing bandwidth demands. Furthermore, it adopts user-friendly “Front Access” design for easy wiring and maintenance of the IGS-5225-20T4C2X when placed in the cabinet.

AC and DC Redundant Power to Ensure Continuous Operation

The IGS-5225-20T4C2X possesses a 100~240V AC power supply and dual 36~60V DC power supply utilized as redundant power supply to ensure its continuous operation. Its redundant power system is specifically designed to handle the demands of high-tech facilities requiring the highest power integrity. Furthermore, with the 36~60V DC power supply implemented, the IGS-5225-20T4C2X can be applied as the telecom level device and placed in almost any difficult environment.

Digital Input and Digital Output for External Alarm

The IGS-5225-20T4C2X helps the network administrators efficiently manage the unexpected network situations by providing Digital Input and Digital Output for external alarm device on the front panel. The Digital Input can be used to detect and log the status of the external devices such as door intrusion detector. The Digital Output could be used to send alarm whenever the IGS-5225-20T4C2X has port link-down or power failure.

Effective Alarm Alert for Better Protection

The IGS-5225-20T4C2X supports a Fault Alarm feature which can alert the users when there is something wrong with the switches. With this ideal feature, the users would not have to waste time to find where the problem is. It will help to save time and human resource.

Redundant Ring, Fast Recovery for Critical Network Applications

The IGS-5225-20T4C2X supports redundant ring technology and features strong, rapid self-recovery capability to prevent interruptions and external intrusions. It incorporates advanced ITU-T G.8032 ERPS (Ethernet Ring Protection Switching) technology, Spanning Tree Protocol (802.1s MSTP), and redundant power input system into customer’s industrial automation network to enhance system reliability and uptime in harsh factory environments. In a certain, simple Ring network, the recovery time of data link can be as fast as 20ms.

IPv6/IPv4 Dual Stack

Supporting both IPv6 and IPv4 protocols, the IGS-5225-20T4C2X helps data centers, campuses, telecoms, and more to experience the IPv6 era with the lowest investment as its network facilities need not be replaced or overhauled if the IPv6 FTTx edge network is set up.

Layer 3 IPv4 and IPv6 VLAN Routing for Secure and Flexible Management

The IGS-5225-20T4C2X not only provides ultra high transmission performance, and excellent layer 2 and layer 4 technologies, but also layer 3 IPv4/IPv6 VLAN routing feature which allows to crossover different VLANs and different IP addresses for the purpose of having a highly-secure, flexibly-managed and simple networking application.

Robust Layer 2 Features

The IGS-5225-20T4C2X can be programmed for advanced switch management functions such as dynamic port link aggregation, Q-in-Q VLAN, private VLAN, Multiple Spanning Tree Protocol (MSTP), Layer 2 to Layer 4 QoS, bandwidth control and IGMP/MLD Snooping. Via the link aggregation of supporting ports, the IGS-5225-20T4C2X allows the operation of a high-speed trunk to combine with multiple fiber ports and supports fail-over as well.

Powerful Security

The IGS-5225-20T4C2X offers a comprehensive layer 2 to layer 4 Access Control List (ACL) for enforcing security to the edge. It can be used to restrict network access by denying packets based on source and destination IP address, TCP/UDP ports or defined typical network applications. Its protection mechanism also comprises 802.1X Port-based and MAC-based user, and device authentication. With the private VLAN function, communication between edge ports can be prevented to ensure user privacy. The IGS-5225-20T4C2X also provides DHCP Snooping, IP Source Guard and Dynamic ARP Inspection functions to prevent IP snooping from attack and discard ARP packets with invalid MAC address. The network administrators can now construct highly-secure corporate networks with considerably less time and effort than before.

Excellent Traffic Control

The IGS-5225-20T4C2X is loaded with powerful traffic management and QoS features to enhance connection services by telecoms and ISPs. The QoS features include wire-speed Layer 4 traffic classifiers and bandwidth limit that are particularly useful for multi-tenant units, multi-business units, Telco and network service providers’ applications. It also empowers the industrial environment to take full advantage of the limited network resources and guarantees the best performance in VoIP and video conferencing transmission.

Efficient and Secure Management

With built-in Web-based management interface, the IGS-5225-20T4C2X L2+ Managed Switch offers an easy-to-use, platform-independent management and configuration facility which includes Console, Web and SNMP management interfaces. The SNMP can be managed via any management software based on the standard of SNMP Protocol. For reducing product learning time, it offers Cisco-like command via Telnet or console port and customer does not need to learn new console command. Moreover, it also offers secure remote management by supporting SSH, SSL and SNMP v3 connections which encrypt the packet content at each session.

Flexible and Extendable 10Gb Ethernet Solution

10G Ethernet is a big leap in the evolution of Ethernet. Each of the 10G SFP+ slots in the IGS-5225-20T4C2X supports dual speed and 10GBASE-SR/LR or 1000BASE-SX/LX. With its 2-port, 10G Ethernet link capability, the administrator now can flexibly choose the suitable SFP/SFP+ transceiver according to the transmission distance or the transmission speed required to extend the network efficiently. The IGS-5225-20T4C2X provides broad bandwidth and powerful processing capacity.

Flexibility and Extension Solution

The four mini-GBIC slots built in the IGS-5225-20T4C2X support dual speed as it features 100BASE-FX and 1000BASE-SX/LX SFP (Small Form-factor Pluggable) fiber-optic modules. Now the administrator can flexibly choose the suitable SFP transceiver according to not only the transmission distance, but also the transmission speed required. The distance can be extended from 550 meters to 2km (multi-mode fiber) or up to 10/20/30/40/50/70/120 kilometers (single-mode fiber or WDM fiber). They are well suited for applications within the industrial data centers and distributions.

Intelligent SFP Diagnosis Mechanism

The IGS-5225-20T4C2X supports SFP-DDM (Digital Diagnostic Monitor) function that greatly helps network administrator to easily monitor real-time parameters of the SFP, such as optical output power, optical input power, temperature, laser bias current, and transceiver supply voltage.

Optional SFP Modules:

– 10,000Mbps 10G Ethernet SFP+ Fiber Transceivers Extended Temperature (-40 to 75°C)

Click Here for Industrial 10G SFP+ Options

– 1000Mbps Gigabit SFP Fiber Transceiver Extended Temperature (-40 to 75°C)

Click Here for Industrial 1000FX SFP Options

– 100Mbps Gigabit SFP Fiber Transceiver Extended Temperature (-40 to 75°C)

 Click Here for Industrial 100FX SFP Options

Hardware Specifications
Copper Ports 24 10/100/1000BASE-T RJ45 auto-MDI/MDI-X ports
SFP/mini-GBIC Slots 4 100/1000BASE-X SFP interfaces, shared with Port-21 to Port-24
Compatible with 100BASE-FX SFP transceiver
SFP+ Slots 2 10GbBASE-SR/LR SFP+ interfaces (Port-25 to Port-26)
Compatible with 1000BASE-SX/LX/BX SFP transceiver
Console 1 x RS232-to-RJ45 serial port (115200, 8, N, 1)
Switch Architecture Store-and-Forward
Switch Fabric 88Gbps/non-blocking
Throughput 65.48Mpps@64Bytes
Address Table 16K entries, automatic source address learning and aging
Shared Data Buffer 32M bits
Flow Control IEEE 802.3x pause frame for full-duplex
Back pressure for half-duplex
Jumbo Frame 10K bytes
Reset Button < 5 sec: System reboot
> 5 sec: Factory default
Dimensions (W x D x H) 440 x 200 x 44.5 mm, 1U height
Weight 2916kg
LED System:
AC (Green), DC1 (Green), DC2 (Green), Fault (Red)
Ring (Green), R.O. (Green), DI/DO (Red)
10/100/1000T RJ45 Interfaces (Port 1 to Port 24):
1000Mbps LNK/ACT (Green)
10/100Mbps LNK/ACT (Orange)
100/1000Mbps SFP Combo Interfaces (Port 21 to Port 24):
1000Mbps LNK/ACT (Green)
100Mbps LNK/ACT (Green)
1/10Gbps SFP+ Interfaces (Port 25 to Port 26):
10Gbps LNK/ACT (Green)
1Gbps LNK/ACT (Orange)
Power Consumption Max. 42.7 watts/145.7 BTU
Power Requirements – AC AC 100~240V, 50/60Hz 1.5A
Power Requirements – DC DC 36~60V, 1A
DI/DO 2 Digital Input (DI):
Level 0: -24~2.1V
Level 1: 2.1~24V
Max. input current: 10mA
2 Digital Output (DO): Open collector to 24VDC, 100mA
EFT Protection 6KV DC
ESD Protection 6KV DC
Layer 2 Management Functions
Port Configuration Port disable/enable
Auto-negotiation 10/100/1000Mbps full and half duplex mode selection
Flow control disable/enable
Port Status Display each port’s speed duplex mode, link status, flow control status,
auto-negotiation status, trunk status
Port Mirroring TX/RX/Both
Many-to-1 monitor
VLAN 802.1Q tagged based VLAN
Q-in-Q tunneling
Private VLAN Edge (PVE)
MAC-based VLAN
Protocol-based VLAN
Voice VLAN
IP Subnet-based VLAN
MVR (Multicast VLAN registration)
Up to 255 VLAN groups, out of 4095 VLAN IDs
Link Aggregation IEEE 802.3ad LACP/static trunk
14 groups with 8 port per trunk
Spanning Tree Protocol STP, IEEE 802.1D Spanning Tree Protocol
RSTP, IEEE 802.1w Rapid Spanning Tree Protocol
MSTP, IEEE 802.1s Multiple Spanning Tree Protocol
QoS Traffic classification based, Strict priority and WRR
8-level priority for switching:
- Port Number
- 802.1p priority
- 802.1Q VLAN tag
- DSCP/ToS field in IP packet
IGMP Snooping IGMP (v1/v2/v3) Snooping, up to 255 multicast groups
IGMP Querier mode support
MLD Snooping MLD (v1/v2) Snooping, up to 255 multicast groups
MLD Querier mode support
Access Control List IP-based ACL/MAC-based ACL
Up to 256 entries
Bandwidth Control Per port bandwidth control
Ingress: 100Kbps~1000Mbps
Egress: 100Kbps~1000Mbps
Layer 3 Functions
IP Interfaces Max. 128 VLAN interfaces
Routing Table Max. 32 routing entries
Routing Protocols IPv4 hardware static routing
IPv6 hardware static routing
Management
Basic Management Interfaces Console/Telnet/Web browser/SNMP v1, v2c
Secure Management Interfaces SSH, SSL, SNMPv3
SNMP MIBs RFC 1213 MIB-II
RFC 1493 Bridge MIB
RFC 1643 Ethernet MIB
RFC 2863 Interface MIB
RFC 2665 Ether-Like MIB
RFC 2819 RMON MIB (Group 1, 2, 3 and 9)
RFC 2737 Entity MIB
RFC 2618 RADIUS Client MIB
RFC 2863 IF-MIB
RFC 2933 IGMP-STD-MIB
RFC 3411 SNMP-Frameworks-MIB
RFC 4292 IP Forward MIB
RFC 4293 IP MIB
RFC 4836 MAU-MIB
IEEE 802.1X PAE
LLDP
Standards Conformance
Regulatory Compliance FCC Part 15 Class A, CE
Standards Compliance IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX/100BASE-FX
IEEE 802.3z Gigabit SX/LX
IEEE 802.3ab Gigabit 1000T
IEEE 802.3ae 10Gb/s Ethernet
IEEE 802.3x flow control and back pressure
IEEE 802.3ad port trunk with LACP
IEEE 802.1D Spanning Tree Protocol
IEEE 802.1w Rapid Spanning Tree Protocol
IEEE 802.1s Multiple Spanning Tree Protocol
IEEE 802.1p Class of Service
IEEE 802.1Q VLAN tagging
IEEE 802.1X Port Authentication Network Control
IEEE 802.1ab LLDP
RFC 768 UDP
RFC 793 TFTP
RFC 791 IP
RFC 792 ICMP
RFC 2068 HTTP
RFC 1112 IGMP v1
RFC 2236 IGMP v2
RFC 3376 IGMP v3
RFC 2710 MLD v1
FRC 3810 MLD v2
Environment
Operating Temperature: -10 ~ 60 degrees C for AC power input
Temperature: -40 ~ 75 degrees C for DC power input
Relative Humidity: 5 ~ 95% (non-condensing)
Storage Temperature: -40 ~ 80 degrees C
Relative Humidity: 5 ~ 95% (non-condensing)

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5 Year Device Warranty Information

 

Versa Technology honors its products that Versa and it's partners engineer and manufacture. Our products sold are of the highest standards available. All products come with a FIVE year limited warranty on all products sold by directly by Versa Technology, unless specifically stated otherwise on our product documentation. This warranty period of five years applies from the ship date to all our products which are purchased legally and owned by the original customer. If you have purchased the product from a reseller you must contact the reseller directly. Should repairs fail to recover the product Versa Technology will replace the product with a similar product or a suitable replacement. Other information is as follows.

 

  1. Versa Technology is not responsible for any other cost incurred.

  2. All replacement units inherit the existing warranty.

  3. Expedited return can be fulfilled for a predetermined fee.

  4. An extended warranty may be purchased for eligible equipment.

  5. If a product needs to be returned for RMA you can fill out the form HERE (RMA Page)

 

*Versa Technology assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). It is the duty of the customer to check and make sure everything is compatible.

 

The Limited Warranty applies only to products sold directly by Versa Technology that can be identified as a Versa Technology product (by name, logo, purchase documentation). The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication; (b) damage caused by unauthorized service performed by anyone who is not an authorized Versa Technology service specialist (c) a product or a part that has been modified without the written permission of Versa Technology; or (d) if any Versa Technology serial number has been removed or tampered.

 

Versa Technology warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

 

  • AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

 

If a product does not operate as warranted during the applicable warranty period, Versa Technology shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of Versa Technology. Replacement products may be new or reconditioned. Versa Technology does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

 

Versa Technology shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Versa Technology pursuant to any warranty.

 

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

 

Warranty service may be obtained by contacting Versa Technology within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all Versa Technology products. Products that are sent to Versa Technology for RMA service must have the RMA number marked on the outside of return packages and sent to Versa Technology prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

 

WARRANTIES EXCLUSIVE: IF THE Versa Technology PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT Versa Technology’s OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Versa Technology NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF Versa Technology’s PRODUCTS.

 

Versa Technology SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

 

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW Versa Technology ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT Versa Technology’s OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

 

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

 

Some Versa Technology products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

 

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, Versa Technology SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF Versa Technology CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. No Versa Technology reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Versa Technology IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH Versa Technology PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.

 

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

 

Shipping costs of products being returned are the responsibility of the customer. Cost of shipping products back to the customer will be paid by Versa Technology (Free ground shipping for USA - domestic customers only. International customers are responsible for shipping costs.) This warranty only applies to the customer whom purchased the product directly from Versa Technology.

 

Out of Warranty Service:

 

For products which are out of warranty, please call or fax in for a RMA number. Once the products for repair are received a quote will be generated for their repair. Customer approval must be obtained before work is begun in repairing or replacing the products. Once the products are repaired, payments must be made or sent for their repair costs before they are shipped back to customers. Shipping costs both to and from the customer are billed to the Customer for products which are out of warranty.

Versa Technology Device Warranty Information

 

Versa Technology honors its products that Versa and it's partners engineer and manufacture. Our products sold are of the highest standards available. All products come with a TWO year limited warranty on all products sold by directly by Versa Technology, unless specifically stated otherwise on our product documentation. This warranty period of two years applies from the ship date to all our products which are purchased legally and owned by the original customer. If you have purchased the product from a reseller you must contact the reseller directly. Should repairs fail to recover the product Versa Technology will replace the product with a similar product or a suitable replacement. Other information is as follows.

 

  1. Versa Technology is not responsible for any other cost incurred.

  2. All replacement units inherit the existing warranty.

  3. Expedited return can be fulfilled for a predetermined fee.

  4. An extended warranty may be purchased for eligible equipment.

  5. If a product needs to be returned for RMA you can fill out the form HERE (RMA Page)

 

*Versa Technology assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). It is the duty of the customer to check and make sure everything is compatible.

 

The Limited Warranty applies only to products sold directly by Versa Technology that can be identified as a Versa Technology product (by name, logo, purchase documentation). The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication; (b) damage caused by unauthorized service performed by anyone who is not an authorized Versa Technology service specialist (c) a product or a part that has been modified without the written permission of Versa Technology; or (d) if any Versa Technology serial number has been removed or tampered.

 

Versa Technology warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

 

  • AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

 

If a product does not operate as warranted during the applicable warranty period, Versa Technology shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of Versa Technology. Replacement products may be new or reconditioned. Versa Technology does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

 

Versa Technology shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Versa Technology pursuant to any warranty.

 

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

 

Warranty service may be obtained by contacting Versa Technology within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all Versa Technology products. Products that are sent to Versa Technology for RMA service must have the RMA number marked on the outside of return packages and sent to Versa Technology prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

 

WARRANTIES EXCLUSIVE: IF THE Versa Technology PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT Versa Technology’s OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Versa Technology NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF Versa Technology’s PRODUCTS.

 

Versa Technology SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

 

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW Versa Technology ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT Versa Technology’s OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

 

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

 

Some Versa Technology products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

 

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, Versa Technology SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF Versa Technology CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. No Versa Technology reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Versa Technology IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH Versa Technology PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.

 

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

 

Shipping costs of products being returned are the responsibility of the customer. Cost of shipping products back to the customer will be paid by Versa Technology (Free ground shipping for USA - domestic customers only. International customers are responsible for shipping costs.) This warranty only applies to the customer whom purchased the product directly from Versa Technology.

 

Out of Warranty Service:

 

For products which are out of warranty, please call or fax in for a RMA number. Once the products for repair are received a quote will be generated for their repair. Customer approval must be obtained before work is begun in repairing or replacing the products. Once the products are repaired, payments must be made or sent for their repair costs before they are shipped back to customers. Shipping costs both to and from the customer are billed to the Customer for products which are out of warranty.

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