IPX-1800N 30 User SIP base Advance IP PBX with 4-Port ISDN built-in, Proxy Server
Planet’s IPX-1800N ISDN IP PBX system is designed and optimized for the SMB and SOHO daily communications.
- Ports: 4 LAN, 1 WAN, 4 Telephony
- Standard: SIP 2.0 (RFC3261)
- System Capacity: Up to 30 Registrations / 10 Concurrent Calls
- Protocols: TCP/IP, NAT, DHCP, HTTPs, DNS
- Features: Custom IVR (voicemail to e-mail), Call Hold, Call Waiting, 3-Way Conference Call
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Planet’s IPX-1800N ISDN IP PBX system is designed and optimized for the SMB and SOHO (small office home office) daily communications. The IPX-1800N is the next generation voice communication platform for small to medium enterprises. Designed as an open, scalable, and highly reliable telephony solution, the IPX-1800N is able to accept 30 extension registrations, and effectively scales from under 30 users to as many as 50-user enterprises. Designed to run on a variety of VoIP applications, the IPX-1800N provides centralized call control, auto-attendant, voice conferencing, ISDN access, digital and IP-based communications. The IPX-1800N integrates 4 ISDN telephony interfaces that supports seamless communications between existing local calls, IP phones and SIP-based endpoints.
The IPX-1800N integrates telephony call processing, call control, voice mail, and a wide PBX application programming interface. These integrations are designed to support both traditional circuit-based and Internet telephony service within a distributed enterprise communications network. With the IPX-1800N, standard SIP phones can be easily integrated in your office, The auto-config feature may be integrated with Planet’s IP Phone VIP-154T series, VIP-155PT, ATA (analog telephone adapter) series – VIP-156 / VIP-157 to build a VoIP network deployment in minutes.
The IPX-1800N will help daily routines in the office to help grow your business by using IP technology to meet traditional voice services with a proactive management interface.
|LAN||4 RJ-45 (10/100Base-TX, Auto-Negotiation)|
|WAN||1 RJ-45 (10/100Base-TX, Auto-Negotiation)|
|Telephony Port||4 RJ-45 (Euro-ISDN ST-interface)|
|Standards and protocol|
|Call Control||SIP 2.0 (RFC3261)|
|Registration||Max. 30 nodes / SIP IP phones|
|Calls||Max. 10 concurrent calls|
|Voice CODEC Support||G.711, G.726, GSM, G.723.1 (5.3, 6.3kbps), G.729A (8kbps)|
|Voice Processing||Voice Active Detection,|
G.165/G.168 echo cancellation (ECN) (25 ms.),
Comfort noise generation (CNG),
|PBX Features||Support call hold, call waiting, 3-way call conference with feature phones (VIP-154T series, VIP-155PT and ATA series)|
Built-in in-line call transfer
Unconditional, unavailable, busy call forward
Per-calling-number forward and rejection
Group-based call pick-up
Inter-PBX SIP trunking
Multi-room meet-me conference
Voice mail system
Call privilege grouping
ISDN interface for PSTN Inbound/outbound
ISDN disconnection tone detection
ISDN hunt group
Caller ID detection
In-band / RFC2833 / SIP-INFO DTMF translation
Music on hold
Direct line Outbound
900 / 0204 blocking
|Auto Attendant Features||Configurable IVR prompts|
Work time IVR
3-layer Auto Attendant
Key to reach operator
Timeout interval and timeout action
Music on ringing extensions
Forward to voice mail on no-answer
|Voicemail Features||User PIN|
Fast-forward, Rewind, Undelete
E-mail notification and attachment (Unified messaging)
Personal reception on unavailability and busy
Voicemail to email
Reply calls or new calls in voicemail menu
|Protocol||TCP/IP, NAT, DHCP, HTTPs, DNS|
|Operating||Temperature 0~50 degrees C, 10~90% humidity|
|Power Requirement||12V DC|
|Network and Configuration|
|Connection type||Static IP, PPPoE, DHCP|
|Management||HTTPs (LAN / WAN access), HTTP (LAN access)|
Device Downloads (Manuals, Quickstart Guides, Datasheets)
Planet Technology USA Device Warranty Information
Planet Technology USA honors its products that Planet and it's partners engineer and manufacture. Our products sold are of the highest standards available. All products come with a TWO year limited warranty on all products sold by directly by Planet Technology USA, unless specifically stated otherwise on our product documentation. This warranty period of two years applies from the ship date to all our products which are purchased legally and owned by the original customer. If you have purchased the product from a reseller you must contact the reseller directly. Should repairs fail to recover the product Planet Technology USA will replace the product with a similar product or a suitable replacement. Other information is as follows.
Planet Technology USA is not responsible for any other cost incurred.
All replacement units inherit the existing warranty.
Expedited return can be fulfilled for a predetermined fee.
An extended warranty may be purchased for eligible equipment.
If a product needs to be returned for RMA you can fill out the form HERE (RMA Page)
*Planet Technology USA assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). It is the duty of the customer to check and make sure everything is compatible.
The Limited Warranty applies only to products sold directly by Planet Technology USA that can be identified as a Planet Technology USA product (by name, logo, purchase documentation). The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication; (b) damage caused by unauthorized service performed by anyone who is not an authorized Planet Technology USA service specialist (c) a product or a part that has been modified without the written permission of Planet Technology USA; or (d) if any Planet Technology USA serial number has been removed or tampered.
Planet Technology USA warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.
- AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, Planet Technology USA shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of Planet Technology USA. Replacement products may be new or reconditioned. Planet Technology USA does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
Planet Technology USA shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Planet Technology USA pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting Planet Technology USA within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all Planet Technology USA products. Products that are sent to Planet Technology USA for RMA service must have the RMA number marked on the outside of return packages and sent to Planet Technology USA prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE PLANET TECHNOLOGY USA PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT PLANET TECHNOLOGY USA'S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLANET TECHNOLOGY USA NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF PLANET TECHNOLOGY USA'S PRODUCTS.
PLANET TECHNOLOGY USA SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
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Shipping costs of products being returned are the responsibility of the customer. Cost of shipping products back to the customer will be paid by Planet Technology USA (Free ground shipping for USA - domestic customers only. International customers are responsible for shipping costs.) This warranty only applies to the customer whom purchased the product directly from Planet Technology USA.
Out of Warranty Service:
For products which are out of warranty, please call or fax in for a RMA number. Once the products for repair are received a quote will be generated for their repair. Customer approval must be obtained before work is begun in repairing or replacing the products. Once the products are repaired, payments must be made or sent for their repair costs before they are shipped back to customers. Shipping costs both to and from the customer are billed to the Customer for products which are out of warranty.