VIP-1000PT High Definition PoE IP Phone
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Cost-effective, High-definition VoIP Phone
PLANET’s VIP-1000PT is a high-definition but cost-effective IP Phone with the PoE technology. Through IP PBX, the VIP-1000PT features VoIP and traditional telephone communications, and converged data and voice networks which can be built from one location to another without considering distance, thus making communications convenient over a long distance.
In addition, the VIP-1000PT has a 1-line business IP feature. VoIP communications can be extended when using PPTP VPN or L2TP VPN. The VIP-1000PT also allows calls to be transferred to anyone at any location within the voice system, which enables the enterprise to communicate more effectively.
Compliant with the Session Initiation Protocol 2.0 (RFC 3261), the VIP-1000PT is able to function with other PLANET and any third-party VoIP products.
Enhanced, Full-featured Business IP Phones
The VIP-1000PT is a business IP phone that address the communication needs of the enterprises. It provides 1 voice line and 10/100Mbps Ethernet network. Furthermore, the VIP-1000PT includes 20 multi-functional keys with speed dial and shortcut key. The VIP-1000PT supports all kinds of SIP-based phone features including call waiting, auto answer, music on hold, caller ID and call waiting ID, 3-way conferencing, call hold, call forwarding, black list, hotline, DTMF relay, in-band, out-of-band (RFC 2833) and SIP info method, among others. Besides office use, the VIP-1000PT is also an ideal solution for VoIP service offered by Internet Telephony Service Provider (ITSP).
Secure, High-Quality VoIP Communication
The VIP-1000PT supports SIP v2 for easy integration with general voice over IP system. It can also effortlessly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service) and IP TOS technology. It also supports HD (High Definition) voice as G.722 to provide clear communications.
|Lines (Direct Numbers)||1-line business-class IP phone|
|Feature Keys||12 dialing buttons (0~9, *, #)
4 x fixed function buttons
20 multi-functional key
|Physical Interfaces||One 10/100BASE-TX RJ45 Ethernet port (IEEE 802.3)
Handset: RJ9 connector
Built-in speakerphone and microphone
|Protocols and Standard|
|Data Networking||MAC address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real-time Protocol RTP (RFC 1889, 1890)
Real-time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of Service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p/Q: Layer 2 Quality of Service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Backward compatible with RFC 2543
Session Timer (RFC 4028)
SDP (RFC 2327)
NAPTR for SIP URI Lookup (RFC 2915)
|Voice Gateway||SIP version 2 (RFC 3261, 3262, 3263, 3264)
SIP support in NAT networks [including STUN (RFC 3489)]
Message Waiting Indicator (RFC 3842)
- G.711 (A-law and μ-law)
- G.729A/AB with PAMS above 4.0
Dual-tone multi-frequency (DTMF), in-band and out-of-band (RFC 2833) (SIP info)
Voice activity detection (VAD)
Adaptive jitter buffer management
Comfort noise generation
|Provisioning, Administration, and Maintenance||Integrated web server provides web-based administration and configuration
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
User authentication for configuration pages
Local and remote Syslog (RFC 3164)
SNTP time synchronization
Capture wireshark trace via web
|Telephony Features||One voice line
Music on Hold
3-way call conferencing
Call Hold and Call Forwarding
Call Transfer: blind transfer and attended transfer
Call Log: redial list, answered calls and missed calls
Volume Adjustment: handset, speaker and ringer
Volume Gain: handset input and speakerphone input
Redial, Speed Dial
Pick Up, Call Park, Dial Plan
Do not disturb (DND)
Customized Ring Tone
Call History (100 records )
- Most Recently Missed Calls
- Most Recently Received Calls
- Most Recently Dialed Numbers
Phone book ( 500 records)
Blacklist (100 records )
|Power Requirements||5V DC, 1A
IEEE 802.3af PoE class 3
|Operating Temperature||0 ~ 50 degrees C|
|Operating Humidity||10 ~ 90% (non-condensing)|
|Dimensions (W x D x H)||185 x 146 x 67 mm|
|Connectors||One 10/100Mbps Ethernet, RJ45
RJ9 handset connector
DC power jack
Device Downloads (Manuals, Quickstart Guides, Datasheets)
Planet Technology USA Device Warranty Information
Planet Technology USA honors its products that Planet and it's partners engineer and manufacture. Our products sold are of the highest standards available. All products come with a TWO year limited warranty on all products sold by directly by Planet Technology USA, unless specifically stated otherwise on our product documentation. This warranty period of two years applies from the ship date to all our products which are purchased legally and owned by the original customer. If you have purchased the product from a reseller you must contact the reseller directly. Should repairs fail to recover the product Planet Technology USA will replace the product with a similar product or a suitable replacement. Other information is as follows.
Planet Technology USA is not responsible for any other cost incurred.
All replacement units inherit the existing warranty.
Expedited return can be fulfilled for a predetermined fee.
An extended warranty may be purchased for eligible equipment.
If a product needs to be returned for RMA you can fill out the form HERE (RMA Page)
*Planet Technology USA assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). It is the duty of the customer to check and make sure everything is compatible.
The Limited Warranty applies only to products sold directly by Planet Technology USA that can be identified as a Planet Technology USA product (by name, logo, purchase documentation). The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication; (b) damage caused by unauthorized service performed by anyone who is not an authorized Planet Technology USA service specialist (c) a product or a part that has been modified without the written permission of Planet Technology USA; or (d) if any Planet Technology USA serial number has been removed or tampered.
Planet Technology USA warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.
- AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, Planet Technology USA shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of Planet Technology USA. Replacement products may be new or reconditioned. Planet Technology USA does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
Planet Technology USA shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Planet Technology USA pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting Planet Technology USA within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all Planet Technology USA products. Products that are sent to Planet Technology USA for RMA service must have the RMA number marked on the outside of return packages and sent to Planet Technology USA prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE PLANET TECHNOLOGY USA PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT PLANET TECHNOLOGY USA'S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLANET TECHNOLOGY USA NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF PLANET TECHNOLOGY USA'S PRODUCTS.
PLANET TECHNOLOGY USA SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
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Shipping costs of products being returned are the responsibility of the customer. Cost of shipping products back to the customer will be paid by Planet Technology USA (Free ground shipping for USA - domestic customers only. International customers are responsible for shipping costs.) This warranty only applies to the customer whom purchased the product directly from Planet Technology USA.
Out of Warranty Service:
For products which are out of warranty, please call or fax in for a RMA number. Once the products for repair are received a quote will be generated for their repair. Customer approval must be obtained before work is begun in repairing or replacing the products. Once the products are repaired, payments must be made or sent for their repair costs before they are shipped back to customers. Shipping costs both to and from the customer are billed to the Customer for products which are out of warranty.