WGS-5225-8P2S Industrial L2+ 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch

WGS-5225-8P2S Industrial L2+ 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch

$519.20

PLANET’s WGS-5225-8P2S, Industrial Wall-mount PoE Managed Switch, provides eight 10/100/1000BASE-T ports featuring 36-watt PoE and two additional 1000BASE-X SFP ports.

  • Ports: 8 10/100/1000TX + 2 1000X SFP
  • PoE Ports: 8
  • Type: Managed
  • Standards: 802.3at
  • PoE Power Budget: Up to 240 Watts
  • Operating Temp.: -40° to 75°C
  • Power Consumption: Max. 250.4 Watts/ 859.1 BTU (Full Loading w/ PoE Function)
  • Switch Throughput: 14.88Mpps@64bytes

Note: ALL Industrial Switches do NOT include a power supply. Click here to shop all Industrial Power Supply.

  • Description
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Description

Wall-mount PoE Managed Switch with Advanced L2+/L4 Switching and Security

PLANET’s WGS-5225-8P2S, Industrial Wall-mount PoE Managed Switch, provides eight 10/100/1000BASE-T ports featuring 36-watt PoE and two additional 1000BASE-X SFP ports. It provides IPv6/IPv4 dual stack management and built-in L2+/L4 Gigabit switching engine. The switch provides a total power budget of up to 240 watts for different kinds of PoE applications. The compact but rugged IP30 metal housing supports network speed and operating temperature range from -40 to 75°C. The WGS-5225-8P2S is an ideal solution to meet the demand for the following network applications:

  • IP surveillance
  • Internet of things (IoT)
  • Building/Home automation network

Redundant Ring, Fast Recovery for Critical Network Applications

The WGS-5225-8P2S supports redundant ring technology and features strong, rapid self-recovery capability to prevent interruptions and external intrusions. It incorporates advanced ITU-T G.8032 ERPS (Ethernet Ring Protection Switching) technology, Spanning Tree Protocol (802.1s MSTP), and a redundant power input system into customer’s industrial automation network to enhance system reliability and uptime in harsh factory environments. In a certain simple ring network, the recovery time of a data link can be as fast as 20ms.

ERPS

Convenient and Smart ONVIF Devices with Detection Feature

PLANET’s ONVIF Support is specifically designed for co-operating with video IP surveillances. From the WGS-5225-8P2S’s GUI, you can search and show all of the ONVIF devices via  the network application with just one click. In addition, you can upload floor images to the switch and can remotely monitor or inspect an assembly line. The PoE reboot can be controlled from the GUI and can get real-time surveillance information and online/offline status.

Built-in Unique PoE Functions for Powered Devices Management

The WGS-5225-8P2S features the following special PoE management functions:

  • PD alive check
  • PoE schedule
  • PoE usage monitoring
  • Scheduled power recycling

Intelligent Powered Device Alive Check

The WGS-5225-8P2S can be configured to monitor connected PD status in real time via ping action. Once the PD stops working and responding, the WGS-5225-8P2S will resume the PoE port power and power back up the PD. It will greatly enhance network reliability through PoE port resetting the PD’s power source and reducing administrator management burden.

Powered Device Alive CheckScheduled Power Recycling

The WGS-5225-8P2S allows each of the connected PoE IP cameras or PoE wireless access points to reboot at a specific time each week. This will reduce the chance of IP camera’s or AP’s from crashing as a result of buffer overflow.

PoE Schedule for Energy Saving

The WGS-5225-8P2S is environmentally friendly and can effectively control the power supply while still giving high watts of power. The “PoE schedule” function helps you enable or disable PoE power feeding for each PoE port during specified time intervals. This is a powerful function to help SMBs or enterprises save power and budget. It also increases security by powering off PDs that should not be used during non-business hours.

PoE Schedule for Energy SavingInnovative Wall-mount Installation

The WGS-5225-8P2S is specially designed to be installed in a narrow environment, such as wall enclosure or electric weak box. The compact, flat and wall-mounted design fits easily in any small location. It adopts the user-friendly “front access” design, making the installation, cable wiring, LED monitoring and maintenance convenient for technicians. The WGS-5225-8P2S can be installed by fixed wall mounting, magnetic wall mounting or DIN rail, thereby making its usability more flexible.

SMTP/SNMP Trap Event Alert

The WGS-5225-8P2S provides event alert function to help to diagnose the abnormal device owing to whether or not there is a break of the network connection, or the rebooting response.

SMTP/SNMP Trap Event Alert

Layer 3 IPv4 and IPv6 Software VLAN Routing for Secure and Flexible Management

To help customers stay on top of their businesses, the WGS-5225-8P2S not only provides ultra high transmission performance and excellent Layer 2 technologies, but also IPv4/IPv6 software VLAN routing feature which allows to crossover different VLANs and different IP addresses for the purpose of having a highly-secure, flexible management and simpler networking application.

Robust Layer 2 Features

The WGS-5225-8P2S can be programmed for advanced switch management functions such as dynamic port link aggregation, Q-in-Q VLAN, private VLAN, Rapid Spanning Tree Protocol, Layer 2 to Layer 4 QoS, bandwidth control and IGMP snooping. The WGS-5225-8P2S provides 802.1Q tagged VLAN, and the VLAN groups allowed will be maximally up to 255. Via aggregation of supporting ports, the WGS-5225-8P2S allows the operation of a high-speed trunk combining multiple ports. It enables a maximum of up to 2 trunk groups with 2 ports per trunk group, and supports fail-over as well.

Efficient Management

For efficient management, the WGS-5225-8P2S is equipped with console, Web and SNMP management interfaces. With the built-in Web-based management interface, the WGS-5225-8P2S offers an easy-to-use, platform-independent management and configuration facility. For text-based management, the WGS-5225-8P2S can be accessed via Telnet and the console port. Moreover, it also offers secure remote management via any standard-based management software by supporting SNMPv3 connection which encrypts the packet content at each session.

Powerful Security

The WGS-5225-8P2S offers a comprehensive Layer 2 to Layer 4 Access Control List (ACL) for enforcing security to the edge. It can be used to restrict network access by denying packets based on source and destination IP address, TCP/UDP ports or defined typical network applications. Its protection mechanism also comprises 802.1x Port-based and MAC-based user and device authentication. With the private VLAN function, communication between edge ports can be prevented to ensure user privacy. The network administrators can now construct highly-secure corporate networks with considerably less time and effort than before.

Modbus TCP Provides Flexible Network Connectivity for Factory Automation

With the supported Modbus TCP/IP protocol, the WGS-5225-8P2S can easily integrate with SCADA systems, HMIsystems and other data acquisition systems in factory floors. It enables administrators to remotely monitor the industrial Ethernet switch’s operating information, port information and communication status, thus easily achieving enhanced monitoring and maintenance of the entire factory.

Flexibility and Extension Solution

The additional four mini-GBIC slots built in the WGS-5225-8P2S support dual speed, 100BASE-FX and 1000BASE-SX/LX SFP (Small Form-factor Pluggable) fiber-optic modules, meaning the administrator now can flexibly choose the suitable SFP transceiver according to not only the transmission distance but also the transmission speed required. The distance can be extended from 550 meters (multi-mode fiber) to 10/50/70/120 kilometers (single-mode fiber or WDM fiber). They are well suited for applications within the enterprise data centers and distributions.

Intelligent SFP Diagnosis Mechanism

The WGS-5225-8P2S supports SFP-DDM (Digital Diagnostic Monitor) function that greatly helps network administrator to easily monitor real-time parameters of the SFP, such as optical output power, optical input power, temperature, laser bias current, and transceiver supply voltage.

Digital Diagnostic Monitor (DDM)1588 Time Protocol for Industrial Computing Networks

The WGS-5225-8P2S is ideal for telecom and Carrier Ethernet applications, supporting MEF service delivery and timing over packet solutions for IEEE 1588 and synchronous Ethernet.

Optional SFP Modules:

– 1000Mbps Gigabit SFP Fiber Transceiver Extended Temperature (-40 to 75°C)

Click Here for Industrial 1000FX SFP Options 

Optional DIN Rail Power Supply Units:

Click Here for Industrial Power Supplies

Hardware Specifications
Copper Ports 8 10/100/1000BASE-T RJ45 auto-MDI/MDI-X ports
SFP/mini-GBIC Slots 2 1000BASE-SX/LX/BX SFP interfaces (Port-9 to Port-10)
Compatible with 100BASE-FX SFP
PoE Injector Port 8 ports with 802.3at/af PoE injector function with Port-1 to Port-8
Switch Architecture Store-and-Forward
Switch Fabric 20Gbps/non-blocking
Throughput (packet per second) 14.88Mpps@ 64 bytes packet
Address Table 8K entries, automatic source address learning and aging
Shared Data Buffer 4Mbits
Flow Control IEEE 802.3x pause frame for full-duplex
Back pressure for half-duplex
Jumbo Frame 9Kbytes
Reset Button < 5 sec: System reboot
> 5 sec: Factory default
ESD Protection 6KV DC
Enclosure IP30 aluminum case
Installation DIN rail kit and wall-mount
Connector Removable 3-pin terminal block for power input
- Pin 1/2 for Power (Pin 1: V+ / Pin 2: V-)
- Pin 3 for earth ground
DC power jack with 2.0mm central pole
LED Indicator System:
PWR(Green)
Ring (Green)
Ring Owner (Green)
Per 10/100/1000T RJ45 PoE+ Ports:
PoE-in-Use (Orange)
LNK/ACT (Green)
Per SFP Interface:
100 LNK/ACT (Orange)
1000 LNK/ACT (Green)
Dimensions (W x D x H) 180 x 140 x 24.4 mm
Weight 686g
Power Requirements Dual 48~56V DC (>51V DC for PoE+ output recommended)
Power Consumption Max. 6.6 watts/22.6BTU (Power on without any connection)
Max. 250.4 watts/859.1BTU (Full loading with PoE function)
Power Over Ethernet
PoE Standard IEEE 802.3at Power over Ethernet Plus/PSE
PoE Power Supply Type End-span
PoE Power Output IEEE 802.3af Standard
- Per port 48V~51V DC (depending on the power supply), max. 15.4 watts
IEEE 802.3at Standard
- Per port 51V~56V DC (depending on the power supply), max. 36 watts
Power Pin Assignment 1/2(+), 3/6(-)
PoE Power Budget 240W maximum (depending on power input)
Max. Number of Class 2 PDs 8
Max. Number of Class 3 PDs 8
Max. Number of Class 4 PDs 8
Layer 2 Function
Basic Management Interfaces Console; Telnet; Web browser; SNMP v1, v2c
Secure Management Interfaces SSH, SSL, SNMP v3
Port Configuration Port disable/enable
Auto-negotiation 10/100/1000Mbps full and half duplex mode selection
Flow control disable/enable
Power saving mode control
Port Status Display each port’s speed duplex mode, link status, flow control status,
auto negotiation status, trunk status
Port Mirroring TX/RX/both
1 to 1 monitor
VLAN 802.1Q tag based VLAN, up to 255 VLAN groups
Q-in-Q tunneling
Private VLAN Edge (PVE)
MAC-based VLAN
Protocol-based VLAN
Voice VLAN
MVR (Multicast VLAN Registration)
Up to 255 VLAN groups, out of 4094 VLAN IDs
Link Aggregation IEEE 802.3ad LACP/static trunk
Supports 2 trunk groups with 2 ports per trunk group
QoS Traffic classification based, strict priority and WRR
8-level priority for switching
- Port number
- 802.1p priority
- 802.1Q VLAN tag
- DSCP/TOS field in IP packet
IGMP Snooping IGMP (v1/v2/v3) snooping, up to 255 multicast groups
IGMP querier mode support
MLD Snooping MLD (v1/v2) snooping, up to 255 multicast groups
MLD querier mode support
Access Control List IP-based ACL/MAC-based ACL
Up to 256 entries
Bandwidth Control Per port bandwidth control
Ingress: 500Kb~1000Mbps
Egress: 500Kb~1000Mbps
SNMP MIBs RFC 1213 MIB-II
IF-MIB
RFC 1493 Bridge MIB
RFC 1643 Ethernet MIB
RFC 2863 Interface MIB
RFC 2665 Ether-Like MIB
RFC 2819 RMON MIB (Groups 1, 2, 3 and 9)
RFC 2737 Entity MIB
RFC 2618 RADIUS Client MIB
RFC 2933 IGMP-STD-MIB
RFC 3411 SNMP-Frameworks-MIB
IEEE 802.1X PAE
LLDP
MAU-MIB
Layer 3 Function
IP Interfaces Max. 8 VLAN interfaces
Routing Table Max. 32 routing entries
Routing Protocols IPv4 software static routing
IPv6 software static routing
Standards Conformance
Regulatory Compliance FCC Part 15 Class A, CE
Stability Testing IEC60068-2-32 (free fall)
IEC60068-2-27 (shock)
IEC60068-2-6 (vibration)
Standards Compliance IEEE 802.3 10BASE-T
IEEE 802.3u 100BASE-TX/100BASE-FX
IEEE 802.3z Gigabit SX/LX
IEEE 802.3ab Gigabit 1000T
IEEE 802.3x flow control and back pressure
IEEE 802.3ad port trunk with LACP
IEEE 802.1D Spanning Tree Protocol
IEEE 802.1w Rapid Spanning Tree Protocol
IEEE 802.1s Multiple Spanning Tree Protocol
IEEE 802.1p Class of Service
IEEE 802.1Q VLAN tagging
IEEE 802.1X Port Authentication Network Control
IEEE 802.1ab LLDP
IEEE 802.3af Power over Ethernet
IEEE 802.3at Power over Ethernet Plus
RFC 768 UDP
RFC 793 TFTP
RFC 791 IP
RFC 792 ICMP
RFC 2068 HTTP
RFC 1112 IGMP v1
RFC 2236 IGMP v2
Environment
Operating Temperature -40 ~ 75 degrees C
Storage Temperature -40 ~ 85 degrees C
Humidity 5 ~ 95% (non-condensing)

Device Downloads (Manuals, Quickstart Guides, Datasheets)


WGS-5225-8P2S Datasheet (pdf)

WGS-5225-Series Quick Guide (pdf)

WGS-5225-8P2S Sales Guide (pdf)

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5 Year Device Warranty Information

 

Planet Technology USA honors its products that Planet Technology USA and it's partners engineer and manufacture. Our products sold are of the highest standards available. Some of our designated products come with a FIVE year limited warranty on for products sold directly by Planet Technology USA, unless specifically stated otherwise on our product documentation. This warranty period of five years applies from the ship date to all our products which are purchased legally and owned by the original customer. If you have purchased the product from a reseller you must contact the reseller directly. Should repairs fail to recover the product Planet Technology USA will replace the product with a similar product or a suitable replacement. Other information is as follows.

 

  1. Planet Technology USA is not responsible for any other cost incurred.

  2. All replacement units inherit the existing warranty.

  3. Expedited return can be fulfilled for a predetermined fee.

  4. An extended warranty may be purchased for eligible equipment.

  5. If a product needs to be returned for RMA you can fill out the form HERE (RMA Page)

 

*Planet Technology USA assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). It is the duty of the customer to check and make sure everything is compatible.

 

The Limited Warranty applies only to products sold directly by Planet Technology USA that can be identified as a Planet Technology USA product (by name, logo, purchase documentation). The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication; (b) damage caused by unauthorized service performed by anyone who is not an authorized Planet Technology USA service specialist (c) a product or a part that has been modified without the written permission of Planet Technology USA; or (d) if any Planet Technology USA serial number has been removed or tampered.

 

Planet Technology USA warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

 

  • AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

 

If a product does not operate as warranted during the applicable warranty period, Planet Technology USA shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of Planet Technology USA. Replacement products may be new or reconditioned. Planet Technology USA does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

 

Planet Technology USA shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Planet Technology USA pursuant to any warranty.

 

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

 

Warranty service may be obtained by contacting Planet Technology USA within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all Planet Technology USA products. Products that are sent to Planet Technology USA for RMA service must have the RMA number marked on the outside of return packages and sent to Planet Technology USA prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

 

WARRANTIES EXCLUSIVE: IF THE PLANET TECHNOLOGY USA PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT  PLANET TECHNOLOGY’S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLANET TECHNOLOGY USA NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF PLANET TECHNOLOGY USA’S PRODUCTS.

 

PLANET TECHNOLOGY USA SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

 

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW PLANET TECHNOLOGY USA ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT PLANET TECHNOLOGY USA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

 

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

 

Some Planet Technology USA products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

 

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, PLANET TECHNOLOGY USA SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF PLANET TECHNOLOGY USA CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. NO PLANET TECHNOLOGY USA RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO ANY WARRANTY. PLANET TECHNOLOGY USA IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH PLANET TECHNOLOGY USA PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.

 

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

 

Shipping costs of products being returned are the responsibility of the customer. Cost of shipping products back to the customer will be paid by Planet Technology USA (Free ground shipping for USA - domestic customers only. International customers are responsible for shipping costs.) This warranty only applies to the customer whom purchased the product directly from Planet Technology USA.

 

Out of Warranty Service:

For products which are out of warranty, please call or fax in for a RMA number. Once the products for repair are received a quote will be generated for their repair. Customer approval must be obtained before work is begun in repairing or replacing the products. Once the products are repaired, payments must be made or sent for their repair costs before they are shipped back to customers. Shipping costs both to and from the customer are billed to the Customer for products which are out of warranty.

Planet Technology USA Device Warranty Information

 

Planet Technology USA honors its products that Planet and it's partners engineer and manufacture. Our products sold are of the highest standards available. All products come with a TWO year limited warranty on all products sold by directly by Planet Technology USA, unless specifically stated otherwise on our product documentation. This warranty period of two years applies from the ship date to all our products which are purchased legally and owned by the original customer. If you have purchased the product from a reseller you must contact the reseller directly. Should repairs fail to recover the product Planet Technology USA will replace the product with a similar product or a suitable replacement. Other information is as follows.

 

  1. Planet Technology USA is not responsible for any other cost incurred.

  2. All replacement units inherit the existing warranty.

  3. Expedited return can be fulfilled for a predetermined fee.

  4. An extended warranty may be purchased for eligible equipment.

  5. If a product needs to be returned for RMA you can fill out the form HERE (RMA Page)

 

*Planet Technology USA assumes no responsibility for the risk of damage to any external devices (Devices that are not ours). It is the duty of the customer to check and make sure everything is compatible.

 

The Limited Warranty applies only to products sold directly by Planet Technology USA that can be identified as a Planet Technology USA product (by name, logo, purchase documentation). The Limited Warranty does not apply to (a) damage caused by accident, abuse, misuse, misapplication; (b) damage caused by unauthorized service performed by anyone who is not an authorized Planet Technology USA service specialist (c) a product or a part that has been modified without the written permission of Planet Technology USA; or (d) if any Planet Technology USA serial number has been removed or tampered.

 

Planet Technology USA warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

 

  • AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

 

If a product does not operate as warranted during the applicable warranty period, Planet Technology USA shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of Planet Technology USA. Replacement products may be new or reconditioned. Planet Technology USA does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

 

Planet Technology USA shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to Planet Technology USA pursuant to any warranty.

 

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

 

Warranty service may be obtained by contacting Planet Technology USA within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all Planet Technology USA products. Products that are sent to Planet Technology USA for RMA service must have the RMA number marked on the outside of return packages and sent to Planet Technology USA prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

 

WARRANTIES EXCLUSIVE: IF THE PLANET TECHNOLOGY USA PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT PLANET TECHNOLOGY USA'S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLANET TECHNOLOGY USA NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF PLANET TECHNOLOGY USA'S PRODUCTS.

 

PLANET TECHNOLOGY USA SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

 

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW PLANET TECHNOLOGY USA ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT PLANET TECHNOLOGY USA'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

 

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

 

Some Planet Technology USA products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

 

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, PLANET TECHNOLOGY USA SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF PLANET TECHNOLOGY USA CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. NO PLANET TECHNOLOGY USA RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. PLANET TECHNOLOGY USA IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH PLANET TECHNOLOGY USA PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.

 

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

 

Shipping costs of products being returned are the responsibility of the customer. Cost of shipping products back to the customer will be paid by Planet Technology USA (Free ground shipping for USA - domestic customers only. International customers are responsible for shipping costs.) This warranty only applies to the customer whom purchased the product directly from Planet Technology USA.

 

Out of Warranty Service:

 

For products which are out of warranty, please call or fax in for a RMA number. Once the products for repair are received a quote will be generated for their repair. Customer approval must be obtained before work is begun in repairing or replacing the products. Once the products are repaired, payments must be made or sent for their repair costs before they are shipped back to customers. Shipping costs both to and from the customer are billed to the Customer for products which are out of warranty.

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